Refund policy
Return and Refund Policy
Made-To-Order Products All Fabled Reality products are made to order specifically for you. Because of this, we do not accept returns or exchanges for reasons such as change of mind, incorrect size selection, or personal preference. We encourage all customers to carefully review product descriptions, sizing guides, and our pre-order information before placing an order.
When We Do Accept Returns We will accept a return, replacement, or refund in the following situations:
- The item arrived damaged or defective
- The item was misprinted or the design was significantly different from what was shown
- The wrong item was sent to you
- The item was lost in transit and not delivered
How To Request a Return or Refund If your item qualifies for a return or refund please contact us within 7 days of receiving your order at support@fabledreality.com with the following:
- Your order number
- A clear description of the issue
- Photos of the item showing the defect, damage, or misprint
We will review your request within 2-3 business days and respond with next steps.
Refunds Approved refunds will be issued to your original payment method within 5-10 business days depending on your bank or payment provider.
Replacements In some cases we may offer a replacement item instead of a refund. This will be discussed with you directly based on your situation.
Cancellations Orders can be cancelled within 24 hours of placement. After 24 hours your item enters production and cannot be cancelled or refunded. Please contact us immediately at support@fabledreality.com if you need to cancel.
Size and Fit We are not responsible for sizing issues if the customer selected the wrong size. Please refer to our sizing guide on each product page before ordering. If you have any questions about sizing please contact us before placing your order.